Warranty

We believe in the reliability of what we make. That's why we stand behind every Woodland Mills core product with a 3-year warranty. Woodland Mills is owned by two engineers, backed by an in-house engineering team who take pride in designing dependable equipment. Used as intended, our products can be relied on for long days of trouble-free operation, while being simple to operate and easy to maintain.

Our warranty covers the cost of replacement parts, and we even cover the cost of shipping parts to you. We continue to improve our products at every opportunity, in the rare event that we request a part to be returned for further testing, we cover the shipping costs for both the return and the replacement.

Auto-Registration

Warranties on Woodland Mills products are auto-registered at the time of purchase. As a purchaser, there is nothing you are required to do to begin warranty coverage on your product.

30 Day Guarantee

If you are not satisfied with the purchase of your Woodland Mills product, you can return it in its original packaging for a refund. Returns must be made within 30 days of the invoice date and the cost of shipping to and from the customer are non-refundable. Used accessories cannot be returned for a refund. Warranties are non-transferrable and are only applicable to the original purchaser.

The Woodland Mills Warranty

Product	Model/Class	Warranty Length	Effective Date
Wood Chippers	WC-Series	3 Years	Ship Date
Portable Sawmills	HM-Series	2 Years	Ship Date
Sawmill Trailers	Woodlander®, Bushlander®	2 Years	Ship Date
Stump Grinder	WG-Series	2 Years	Ship Date
Blade Sharpeners	All Models (0001565 and 0007650)	1 Year	Ship Date
Blade Tooth Setter	Model 0002130	1 Year	Ship Date
Attachments and Accessories	Various	1 Year	Ship Date

Our 3-year and 1-year warranties apply only to parts. These warranties exclude labour and/or all other costs associated with replacing parts.

If you have an issue with any of our products, our goal is to resolve it as quickly as possible. Whether you choose to contact us by phone or email, we'll address your concern without delay to get you back up and running. Every warranty item claim is also transferred to our onsite engineering team, because we're always looking for opportunities for improvement.

In cases where our products are used for commercial purposes, we remind owners and operators to always have spare parts on hand to maintain uninterrupted scheduling and minimize downtime.

Warranty Limitations

We build our products to be reliable and durable. Our warranty does not apply to after-market modifications or damages that occur from negligence, misuse, and use not in accordance with the operating and maintenance instructions or the product's intended uses. In short, our warranty covers heavy use, but not abuse.

Woodland Mills disclaims liability for any accidents, injuries or damages to the equipment or personal property caused by the equipment when equipped with unauthorized parts, equipped with parts for unapproved purposes, or modified in any other way. Woodland Mills will, at its discretion, make the final decision regarding warranty eligibility.

Remedy

The remedy for this warranty is that Woodland Mills will, at its discretion, provide replacement parts to the original purchaser. This is a parts-only warranty and excludes labour and/or other costs associated with replacing parts. Woodland Mills reserves the right to discontinue or change materials, parts, models, or products, or to make substitutions.

Woodland Mills will ship replacement parts via courier. Express shipping options may be available in certain regions and at an extra cost to the customer. Photos, videos, or the return of defective parts to Woodland Mills may be required to determine proper root cause and replacement. When defective parts are required to be returned, a pre-paid courier shipping label will be provided to the customer.

Disclaimer

Woodland Mills disclaims liability for any implied warranties, including implied warranties of ‘merchantability’ and ‘fitness for a specific purpose’ after the term of this Warranty.

Warranty Parts

Woodland Mills does its best to stock all parts. In rare cases, parts may need to be ordered, and the customer will be notified upon arrival of the required parts. Woodland Mills will not be liable for any damages associated with the unavailability of parts.

Warranty Exclusions

Wear items, including, but not limited to, belts, bearings, blades, bed plates, blade guide blocks, chainsaw chains, chainsaw bars, grinding teeth, and tires are excluded from this warranty. Engines are not included within the Woodland Mills warranty.

Design Changes

Warrantor reserves the right to change the design of its products from time to time without notice and without obligation to make corresponding changes in or to its products previously manufactured.

Consequential Losses

Woodland Mills shall not be liable for any incidental or consequential losses, accidents, injury, damages, or expenses, arising directly or indirectly from the product, whether such claim is based upon breach of contract, breach of warranty, negligence, strict liability in tort or any other legal theory. Without limiting the generality of the foregoing, Woodland Mills specifically disclaims any damages relating to (i) lost profits, business, revenues, or goodwill; (ii) any expense or loss incurred for labour, supplies, substitute machinery or rental; or (iii) any other type of damage to property or economic loss.

Engine Warranty

Engines are covered by the manufacturer of the engine and covered by the warranty period specified by that manufacturer. All engine repairs, service and part replacements will not be done by Woodland Mills. The engine or complete piece of equipment must be taken to your local engine dealer to receive warranty consideration.